Gaming on zbaj should always be fun — never a burden. We want you to stay in control, stay safe, and get help when you need it. Responsible gaming is at the heart of everything we do.
Online gaming — casino, slots, betting — can be a great source of entertainment. But when gaming starts causing stress instead of enjoyment, it becomes a problem. At zbaj, we believe responsible gaming means knowing your limits, staying in control, and treating gaming as a leisure activity — not a source of income.
Among the millions of players in Bangladesh, a small number fall into problematic gaming. zbaj wants to bring that number down to zero. Our platform has the tools and features to keep you on the right track at all times.
The core principle of responsible gaming is ensuring that gaming has no negative impact on your family, work, health, or finances. zbaj has multiple safeguards in place to support responsible gaming. This page covers all of those measures in detail.
Responsible gaming at zbaj is built on three core principles. First, transparency — we are fully honest about our games' return rates, bonus terms, and risk levels. Second, control — you decide how much time and money you spend. Third, support — if you ever feel like you're losing control, zbaj will be there for you.
People often don't realise when they're drifting toward problematic gaming. That's why zbaj regularly monitors your gaming patterns and automatically sends alerts when unusual behaviour is detected — working to protect you, even without you noticing. Ensuring responsible gaming is also our responsibility as a business.
Finally, remember — seeking help is not a sign of weakness, but a sign of awareness. The zbaj support team is always here for you.
To create an account and play on zbaj, members must be 18 years of age or older. We verify this through KYC checks.
Use the self-assessment questions below to gauge how healthy your gaming habits really are.
Go to the questionnaireThese tools make it easy to keep your gaming under control.
Set a daily, weekly, or monthly deposit limit for yourself. Once the limit is in place, it cannot be exceeded. You can adjust this anytime from your account settings.
Break the habit of long, uninterrupted gaming sessions. On zbaj, you can set a time limit for each session. Once the limit is reached, the platform will automatically alert you and suggest taking a break.
If you feel like you need a break from gaming, you can activate the self-exclusion feature. Options range from 30 days up to permanently deactivating your account. During this period, no bonuses or promotional messages will be sent to you.
You can review your full gaming history at any time — how long you've played, how much you've won or lost, and which games you've spent the most time on. This transparency helps you stay aware of your own habits.
You can take a break from gaming at any time, from 24 hours up to 6 weeks. During the cooling-off period, you will not be able to log in to your account and no marketing messages will be sent.
During play, zbaj will periodically show you a summary — how long you've been playing and your current profit or loss. This "reality check" keeps you grounded in what's actually happening.
Activate your responsible gaming settings in just a few simple steps.
Log in to your zbaj account and click the profile icon in the top right corner.
Find the "Responsible Gaming" option in your account settings.
Set a deposit limit, session time, reality check, or self-exclusion — whatever you need.
Decreasing a limit takes effect immediately. Increasing a limit is subject to a 24–72 hour cooling-off period.
For any issues, reach our support team anytime via live chat, available 24/7.
If you notice the following signs, it's important to act quickly.
| Signs | Dimensions |
|---|---|
| Spending beyond your budget | Caution |
| Chasing losses by playing more | High risk |
| Hiding gaming from family and friends | Caution |
| Feeling restless when not gaming | High risk |
| Difficulty concentrating at work or school | Caution |
| Borrowing money or spending savings on gaming | High risk |
| Playing beyond your intended time | Basic |
| Lying about gaming | High risk |
Answer the following questions honestly. If you answer "yes" to 3 or more, it's worth seeking help.
1Are you spending more than your set budget on gaming?
2After a loss, do you bet more to try to win it back?
3Are you being dishonest with family or friends about your gaming?
4Do you feel restless, irritable, or anxious when you stop gaming?
5Are you prioritising gaming over work, study, or family responsibilities?
6Have you borrowed money or dipped into savings to fund your gaming?
7Have you tried to cut back on gaming but keep failing?
8Are you turning to gaming to escape everyday problems?
Responsible gaming at zbaj means fun, safety, and control — all at once.
Thousands of members across Bangladesh trust us every day.